Rick Nay Insurance has my business for life, and I\'ll tell you just exactly why. To date, I have yet to find an Insurance Brokerage that offers the level of service and professionalism that Rick Nay Insurance Services has provided me over the years. Whether it\'s a renewal, claim or a simple an inquiry regarding coverage, there is always someone there to answer my question. And what\'s more, Joni, Teri, John, Judy and Rick are all exceptionally knowledgeable & experienced in the field of truck Insurance. No matter who answers the phone, one can take comfort in knowing your questions will be answered, and your insurance needs handled in an efficient and well informed manner. When it comes to Truck Insurance, I wouldn\'t want anyone else on my side!!!
Let me just say that with the Company name "Rick Nay", it all starts there. Rick Nay and all his wonderful staff are above and beyond. "Service" it never stops. We have been with Rick Nay Insurance for a good many years now and it is very hard to put into word everything they do for our company. Our company has been with several other well known Insurance companies and they don't even come close to what Rick Nay and his associates do for us. If you have any questions or need help in anyway, not just one person is willing to help, but all of the people at Rick Nay Insurance help you with your needs and always do so with a pleasant voice, and yes I can even feel their smiles behind the receiver of the phone. My many, many thanks to all of you at Rick Nay Insurance.
I would like to thank you and the staff at Rick Nay Insurance for the exceptional service you have provided to me and my trucking company. I know that I thank you all when we speak on the phone, however I feel that sometimes a quick note is more appreciated. I understand that your Company handles many customers, the fact that you call back when you say you will and always make time to answer my questions regardless how menial they may be, makes me feel that you really do care about me and my Company. I appreciate that! This will be my 39th year in the trucking industry and 5th with your company. Needless to say, I have been with many insurance companies during this time and have never been given the quality of services that Rick Nay Insurance and his staff has provided me. You folks seem to go the additional mile to assist your customers and make them feel that their needs are important to you. Your company insures my tractor, trailer and cargo. You have always looked for the best deal for me, one that will cover the distances I travel and give me the best coverage. When I recently renewed, you were able to find me better coverage at a $1,700 annual reduction. That is amazing considering the hard times we are all facing. So, I say with much gratitude, thank you to you and your staff for the personal touch. Keep up the good work , it does not go un noticed!
I been in the trucking business as an owner operator since 1997. I have tried different insurance companies over the years and was not happy with the service I received. A friend referred me Rick Nay insurance Services in 2003. It's almost 2013 and I am still with them. They offer excellent customer service and great rates. When no other insurance companies would look at me, Rick Nay Insurance Services did!